FAQ

Most frequent questions and answers

We are a manufacturer of diamond core drills, magnetic drills and related products with more than 24 years history, factory locates in Shanghai and Jiangsu province with more than 500 staffs.

There is no limitation.

TT, paypal, western union, Alibaba trade assurance, L/C and so on.

We aim to dispatch all orders within 2-3 business days, for some items which are out of stock, it may be delayed for 10-15 days.

We provide 1 year warranty for products defective in material or workmanship, but defective due to normal wear/tear and abuse is out of warranty.

If you would like to become our distributor please send us your contact details and company profile. We will get in touch with you as soon as possible.

Surely yes. We provide the service of replacing your logo, company name and color on machines.

Quality is very important and always be put as the first consideration. We have more than 15 QC, having our own aluminum die-casting workshop and plastic Injection molding workshop allow us to control the quality more easily. Inspections of each step will be done during the production process. Every item would be checked carefully before packing.

Yes, pls kindly inform us your requirement in details, and then we will make recommendation for you.